The onset of the project, one of the key things as organisations evaluate different softwares they should be looking at is how a given software would aid in tracking of those baseline metrics, so over a period of time, just so that you could continuously improve and iterate.
So most of the cases when we go into customer implementations, we sit down with the sponsorship team and define the metrics.
Those could be around any area, cost savings, inventory, order fulfilment, lead time management.
But most important, it is as part of implementation having a clear definition of processes that would help us track and monitor these metrics over a course of time.
#supplychainimplementations #ROI #thoughtleadership #longtermgains #changemanagement #settingexpectations #donotovercustomize #toughleadership #longtermplanning
